Code of Conduct for Corporate Communications

Employee involvement: Which medium, how and why?

Every day we communicate with each other in order to do our jobs – and as technology advances, the connection becomes faster and easier. But the more possibilities there are, the more difficult it becomes to find the right medium for the respective message. And with the change in communication technology, the communication etiquette is also changing.

Effective communication in the workplace is not only about what to say, but also how you say it. With these guidelines, you can maximize your productivity and give your colleagues the respect they deserve.

Video conference

Works best for:

  • 1-to-1 chats
  • Group conversations

Do
Test your equipment BEFORE the meeting. This will avoid wasting time on troubleshooting.

Don’t
Do not loose focus or distract others through activities such as eating or writing.

If you do it right
You have a productive meeting that feels almost like a real meeting and at the same time you feel more connected to your colleagues.


Email

Works best for:

  • Making appointments
  • Planning of meetings
  • Sending important information
  • non-urgent matters

Do
Start a new topic area with a concise message and a clear subject line for each topic.

Don’t
Don’t let your employees wait too long by taking too long to reply to messages.

If you do it right
You provide your colleagues with important information in one place and give them the opportunity to answer independently.


Text

Works best for:

  • Last-minute or emergency updates

Do
Get the permission of your employees before contacting them by text message.

Don’t
Do not send work-related messages to people at unusual times to avoid disturbing their work-life balance.

If you do it right
You communicate and/or receive the information you need quickly and without too many interruptions.


Instant message

Works best for:

  • Direct cooperation
  • Maintaining relationships

Do
Ask your employee questions that can be answered quickly to increase productivity.

Don’t
Do not criticize others in public channels. It is better to offer constructive feedback in private channels.

If you do it right
You build better relationships with your employees – both personally and professionally.


Telephone

Works best for:

  • Top priority matters or inquiries
  • Matters that absolutely require personal clarification

Do
Speak calmly and clearly. The phone partner hears you smile. Be brief and confine yourself to the essentials.

Don’t
Avoid background noise if possible. Say goodbye at the end of the conversation, never simply hang up.

If you do it right
You build better relationships with employees and colleagues – your interlocutor feels taken seriously and important.


Pinboard/Displays

Works best for:

  • Non-urgent information intended for all or specific groups

Do
Design your displays in a varied and informative way and make sure that the contents are relevant for the recipients.

Don’t
Outdated information is of no help to anyone. Maintain the contents regularly.

If you do it right
Your employees feel well informed and involved in the communication process.


Effective communication and employee involvement with SCIP

The digital information board SCIP is much more than a digital bulletin board. You can distribute your information to employees or teams in a targeted manner – everyone is shown what is relevant to them. Almost everything is possible in the display: pictures, Excel sheets, tasks, measures, videos, presentations and much more. A ticker function makes it possible to display special information in a delimited form.

With SCIP, measures can be created and assigned to the respective employees. Checklists and a chat round off the package.

Learn more about our digital infoboard here….

You want to see what SCIP can do? Schedule a demo session.

 


Effective communication and employee involvement:distribute your information to employees or teams in a targeted manner.